Terms of Service

Last updated: 29 October 2026

These Terms of Service (“Terms”) cover your use of nofara.shop (the “Site”) and any purchase you make from Nofara (“we”, “us”, “our”). By using the Site or placing an order, you accept these Terms, so please read them carefully.

1. About us

2. Who can order

To place an order you must be at least 18, or have a parent’s or guardian’s permission. We sell and deliver to customers in the United Kingdom only.

3. Products

We sell wood burning stoves and pellet stoves. We make every effort to show each product’s details accurately; colours may look slightly different depending on your screen.

4. Prices and payment

• All prices are in pounds sterling (GBP £).
• You pay the price shown at checkout. Delivery within the UK is free.
• Payment is taken securely by card, through Stripe, when you place your order.
• If a product is listed at the wrong price by mistake, we will contact you before dispatch and let you choose between going ahead at the correct price or cancelling for a full refund.

5. Orders and contract

After you place an order, we email you an order confirmation. It confirms we have received your order, not that we have accepted it. The contract between you and us is formed when we dispatch your order and send you a shipping confirmation. We may decline or cancel an order (for example, if an item is out of stock or we suspect fraud); if we do, we refund you in full.

6. Delivery

Delivery to UK addresses is free, with an estimated total delivery time of 3–5 business days. See our Shipping Policy for the details.

7. Returns, refunds and cancellations

You can return items within 30 days of delivery for a full refund, with a free return label and no restocking fee. We don’t offer exchanges. See our Returns & Refunds Policy for the details. These rights are in addition to your statutory rights, including your right to cancel under the Consumer Contracts Regulations 2013.

8. Product care

Please follow the instructions supplied with each product. We are not responsible for damage caused by misuse, improper care or normal wear and tear.

9. Using the Site

You agree not to use the Site for anything unlawful, not to interfere with its security or operation, and not to copy, reproduce or resell any part of it without our written permission.

10. Intellectual property

All content on the Site, including text, images, logos and design, belongs to Nofara or its licensors and is protected by intellectual property laws.

11. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under UK law, including your rights under the Consumer Rights Act 2015. Apart from that, we are not liable for losses that were not foreseeable, or for any business losses. Our total liability for any order is limited to the price you paid for it.

12. Privacy

How we use your personal data is explained in our Privacy Policy.

13. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as carrier disruption, severe weather or strikes. If this happens, we will contact you and do our best to limit the effect.

14. Changes to these Terms

We may update these Terms from time to time. The version in force when you place an order applies to that order.

15. Governing law

These Terms are governed by the laws of England and Wales. If you are a consumer, you may also bring proceedings in the courts of the part of the UK where you live.

16. Contact us

Questions about these Terms? Contact us at support@nofara.shop or on +44 7715 117610.