Questions about a stove, an order, delivery or a return? Get in touch by email, by phone or with the form on this page, and our team will help.

If your question is about an order, please include your order number (for example, #1001) so we can find it quickly.

Customer service hours
Monday to Friday, 9:00 AM – 5:00 PM (UK time), excluding UK bank holidays
Address
Nofara
55 Armoury Way
London, SW18 1JZ
United Kingdom

This address is our warehouse: it ships orders and receives returns. It is not open to visitors.

Send us a message

Our aim is to answer every message within 1 business day.